Terms of Use
Welcome to Aikia Flavour Foods Private Limited (“we”, “us”, “our”). These terms and conditions outline the rules and regulations for the use of our website, https://aikiaflavours.com/ (the “Website”), and govern the sale of our products through this platform. By accessing this Website and purchasing products, you accept these Terms & Conditions. If you do not agree, please do not continue to use our Website.
1. General Conditions
By placing an order with Aikia Flavour Foods Private Limited, you agree to provide accurate and complete information for the transaction. You must be 18 years of age or older to use this website and place an order.
2. Products
We offer a variety of products, including milkshakes, canned cold coffee, truffle cakes, and more, available for online purchase. All product descriptions, images, and prices are subject to change at any time without prior notice. We reserve the right to discontinue any product without notice.
3. Orders and Payment
When placing an order, you agree to pay the full amount displayed at checkout. Prices are subject to change without notice, and we reserve the right to refuse or cancel any order.
Once payment is confirmed, you will receive an order confirmation email. If for any reason we cannot fulfill your order, we will notify you promptly, and a full refund will be issued.
4. Shipping and Delivery
We offer delivery services within India. Estimated delivery times may vary depending on location. While we strive to meet our delivery timelines, we are not responsible for delays due to factors beyond our control (e.g., courier delays, weather conditions, etc.).
Shipping charges may apply and will be calculated at checkout. Please ensure that the delivery address provided is accurate, as we are not responsible for any delivery failures caused by incorrect addresses.
5. Returns and Refunds
Due to the perishable nature of our products, we do not accept returns or exchanges once a product is delivered. In the event that you receive a damaged or defective product, please contact us at [email protected] within 24 hours of delivery with details and photos of the issue. We will investigate the matter and offer a replacement or refund where applicable.
6. Cancellations
You may cancel your order within 1 hour of placing it by contacting us at [email protected]. After this period, the order will be processed and cannot be canceled.
7. User Accounts
To place an order, you may be required to create a user account on our Website. You are responsible for maintaining the confidentiality of your account details and password. Any activities under your account are your responsibility. We reserve the right to suspend or terminate accounts that violate our terms.
8. Privacy Policy
We value your privacy. Please review our [Privacy Policy] for details on how we collect, use, and protect your personal information.
9. Intellectual Property
All content on this Website, including text, images, logos, and product descriptions, is the intellectual property of Aikia Flavour Foods Private Limited. You may not reproduce, distribute, or use any content without our prior written consent.
10. Limitation of Liability
To the extent permitted by law, Aikia Flavour Foods Private Limited shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of this Website or the purchase of any products from it.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of Uttar Pradesh.
12. Changes to the Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon being posted on this page. Your continued use of the Website following any such changes signifies your acceptance of the revised terms.
13. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us at [email protected].